East Coast Oral Surgery
East Coast Oral surgery is currently seeking for a HIGHLY proficient Bilingual Patient Services Coordinator to join our team in Moncton!
This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let’s talk!
You will enjoy:
A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation, Flex Days, and Continuous Education opportunities.
Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience.
Schedule is Monday to Friday starting at 6:30 am. No evenings or weekends.
You will be accountable to:
- Be able to work in an extremely fast paced environment and manage high volumes of work.
- Address patient requests and needs in a professional manner.
- Respond to patient concerns timely and ensure patient satisfaction.
- Schedule patient appointments and make reminder calls.
- Greet patients, creating a sense of comfort and professionalism.
- Maintain up-to-date patient medical records.
- Obtain insurance information from patients, process patient billings, and collect payments.
- Maintain patient care plans based on assessment information.
- Suggest process improvements to enhance patient services.
- Maintain confidential and secure patient records.
Your experience and qualifications include:
- A proven history of demonstrating a positive and empathetic approach to your patients and your team.
- Patience and a willingness to learn.
- Ability to adapt to change.
- Diploma in Medical Office / Office Administration
- 2+yrs’ dental office experience
- Highly organized with a strong ability to manage different priorities.
- Ability to work with others and use resources to problem solve.
- Apply good judgment to fast-changing situations.
- Strong customer service skills
- Effective verbal and written communication skills
- Effective collaborator and works well with a team of other clinical practitioners.