• Full Time
  • Moncton

East Coast Dental Group


Atlantic Canada’s fastest-growing dental group!

East Coast Dental Group (ECDG) is currently seeking a Bilingual Patient Coordinator to join our team in Moncton!

This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let’s talk!

You will enjoy:

  • A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days, Continuous Education opportunities, and a Bonus Program
  • Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience

You will be accountable to:

  • Address patient requests and needs in a professional manner
  • Respond to patient concerns timely and ensure patient satisfaction
  • Schedule patient appointments and make reminder calls
  • Greet patients, creating a sense of comfort and professionalism
  • Maintain up-to-date patient medical records
  • Obtain insurance information from patients, process patient billings, and collect payments
  • Maintain patient care plans based on assessment information
  • Suggest process improvements to enhance patient services
  • Maintain confidential and secure patient records

Your experience and qualifications include:

  • A proven history of demonstrating a positive and empathetic approach to your customers and your team
  • Patience and a willingness to learn
  • Minimum high school diploma or equivalent
  • Medical assistant certification (asset)
  • 2+yrs’ dental office experience (asset)
  • Highly organized with a strong ability to manage different priorities
  • Ability to work with others and use resources to problem solve
  • Apply good judgment to fast-changing situations
  • Strong customer service skills
  • Effective verbal and written communication skills
  • Effective collaborator and works well with a team of other clinical practitioners

Salary: From $18.00 per hour

To apply for this job email your details to hr@ecdg.ca